How it works

Embedding and theming

How the agent gets onto your site, and how it ends up looking like you.

What happens

  • The agent is added to your site with one script tag. It can run as a floating widget with a launcher bubble, or as a full-page chat in an iframe.
  • Appearance is a full token-based theme: brand color, fonts, corner radius, light and dark, edited in the portal with a live preview. The embed paints in your palette on the first frame.
  • A host page can seed a question into the chat or open it programmatically, so a search box or a button on your site can start the conversation.
  • An optional pre-chat form can collect name and email before the first message. Conversation history follows the visitor across pages.

What your customers see

  • A chat that matches the site it sits on, on desktop and phone.
  • No NeevAI branding unless you want it.

What NeevAI does for you

  • The theming, the placement, and the installation with whoever manages your website.
  • Custom CSS when the theme tokens are not enough.

The honest limitation

Voice is on our roadmap. Today the agent is text chat, in a widget or a full page.