Field OperationsOperations

The office in your technician's pocket.

A technician in a crawlspace does not call the office. Their Neev agent answers from the company manuals and SOPs, wherever the job is.

A field tech asks for a torque spec. The agent answers from the manual, cites the source, and flags a doc gap.

Not a search box over a PDF dump. An agent trained on how your company actually works.

Problem to receipt

What the agent walks into, what it does, and what it leaves behind.

The problem

The knowledge is at the office

The answer is in a manual on a shelf or in a veteran employee’s head. In the field that means calling in, waiting, or winging it.

The agent

The agent knows the manuals

Your manuals, SOPs, and spec sheets become a knowledge base the agent answers from, on any phone, in plain language.

  • Ingests manuals, SOPs, and internal docs
  • Answers procedure and spec questions in the field
  • Cites the source document so techs can verify
  • Flags the questions your docs do not cover yet
The receipt

Jobs keep moving

Junior techs carry the knowledge of your most senior people into every job. Fewer calls to the office, fewer stalled jobs, and a record of what the field actually needs to know.

  • Senior-tech knowledge in every junior tech’s pocket
  • Answers on-site without a call back to base
  • Content gaps surfaced from real field questions
Works withYour document stackCustom APIsand any other system with an API, including internal and custom ones

Questions? Ask our agent.

The agent in the corner is a NeevAI agent trained on our own site. Tap a question or type your own.

Put an agent on this problem

We install it, connect it to your systems, and stay for the tuning. You see every conversation and every receipt in the admin portal.