Nobody reads the docs. Everybody asks questions.
A technical product ships fast and its docs sprawl. Their Neev agent answers from the current docs, cites the exact page, and stays in step as the product changes.
A v2 auth question answered with citations, and a docs gap logged for the team.
Not a search box over stale pages. An agent that keeps up with your product.
Problem to receipt
What the agent walks into, what it does, and what it leaves behind.
Docs sprawl faster than people read them
The answer exists on page 47 of the docs, so the question lands in a ticket or a Slack thread instead. Meanwhile the product moved again and three pages just went stale.
The agent answers from the current docs
Your documentation becomes the knowledge base. Users ask in plain language and get the current answer with the source attached.
- Ingests your docs site and repo content
- Answers with a citation to the exact page
- Flags the questions your docs do not cover yet
- We keep the knowledge base in step as your GitHub and site content change
Fewer questions, fresher docs
Doc questions stop becoming tickets, and every unanswered question is gap discovery: a ranked list of what your docs are missing, straight from real usage.
- Doc questions answered with sources, not filed as tickets
- A knowledge base that tracks your product, not last quarter
- A gap list feeding your next docs sprint
FAQ
What teams ask about this use case.
How does the agent stay current as the product changes?
The knowledge base is rebuilt from your docs site and repo content as part of the engagement, so when your GitHub or website content changes, the agent follows. Keeping it current is our job, not yours.
Does it cite where answers come from?
Yes. Answers grounded in your docs carry a sources footer pointing at the exact pages, so users can verify and keep reading.
Where does the docs agent live?
Wherever your users are: embedded on the docs site, inside your product, or behind your login for internal engineering docs. Same platform either way.
What happens to questions it cannot answer?
They are captured and ranked in the admin portal. That list is gap discovery for your documentation: it tells you exactly which page to write next.
Put an agent on this problem
We install it, connect it to your systems, and stay for the tuning. You see every conversation and every receipt in the admin portal.